Se hai bisogno di rimuovere l’Atera Agent dai dispositivi dei tuoi utenti dopo la scadenza della prova gratuita (o dopo aver disattivato il tuo account), puoi utilizzare questo script suggerito da un utente. Un grande grazie a David Yoder per il contributo!
In questo articolo trovi lo script di rimozione e una breve descrizione delle funzioni incluse.
Rimuovere l’Agent (Windows)
Esegui questo script PowerShell per rimuovere l’Atera Agent dai tuoi dispositivi.
Nota:
- Questo script funziona solo su dispositivi Windows con versioni aggiornate di PowerShell (non funziona su Windows 7).
- Per eseguirlo da remoto, è necessario un Domain Controller per ogni rete, PSExec o un altro strumento RMM.
- Sono necessari i privilegi di amministratore per eseguire lo script. Devi avviarlo come Amministratore.
Function Get-UninstallCodes ([string]$DisplayName) {
'HKLM:SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall', 'HKLM:SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall' | ForEach-Object {
Get-ChildItem -Path $_ -ErrorAction SilentlyContinue | ForEach-Object {
If ( $(Get-ItemProperty -Path $_.PSPath -Name 'DisplayName' -ErrorAction SilentlyContinue) -and ($(Get-ItemPropertyValue -Path $_.PSPath -Name 'DisplayName' -ErrorAction SilentlyContinue) -eq $DisplayName) ) {
$str = (Get-ItemPropertyValue -Path $_.PSPath -Name 'UninstallString')
$UninstallCodes.Add($str.Substring(($str.Length - 37),36)) | Out-Null
}
}
}
}
Function Get-ProductKeys ([string]$ProductName) {
Get-ChildItem -Path 'HKCR:Installer\Products' | ForEach-Object {
If ( $(Get-ItemProperty -Path $_.PSPath -Name 'ProductName' -ErrorAction SilentlyContinue) -and ($(Get-ItemPropertyValue -Path $_.PSPath -Name 'ProductName' -ErrorAction SilentlyContinue) -eq $ProductName) ) {
$ProductKeys.Add($_.PSPath.Substring(($_.PSPath.Length - 32))) | Out-Null
}
}
}
Function Get-ServiceStatus ([string]$Name) { (Get-Service -Name $Name -ErrorAction SilentlyContinue).Status }
Function Stop-RunningService ([string]$Name) {
If ( $(Get-ServiceStatus -Name $Name) -eq "Running" ) { Write-Output "Stopping : ${Name} service" ; Stop-Service -Name $Name -Force }
}
Function Remove-StoppedService ([string]$Name) {
$s = (Get-ServiceStatus -Name $Name)
If ( $s ) {
If ( $s -eq "Stopped" ) {
Write-Output "Deleting : ${Name} service"
Start-Process "sc.exe" -ArgumentList "delete ${Name}" -Wait
}
} Else { Write-Output "Not Found: ${Name} service" }
}
Function Stop-RunningProcess ([string]$Name) {
$p = (Get-Process -Name $_ -ErrorAction SilentlyContinue)
If ( $p ) { Write-Output "Stopping : ${Name}.exe" ; $p | Stop-Process -Force }
Else { Write-Output "Not Found: ${Name}.exe is not running"}
}
Function Remove-Path ([string]$Path) {
If ( Test-Path $Path ) {
Write-Output "Deleting : ${Path}"
Remove-Item $Path -Recurse -Force
} Else { Write-Output "Not Found: ${Path}" }
}
Function Get-AllExeFiles ([string]$Path) {
If ( Test-Path $Path ) {
Get-ChildItem -Path $Path -Filter *.exe -Recurse | ForEach-Object { $ExeFiles.Add($_.BaseName) | Out-Null }
}
}
# Mount HKEY_CLASSES_ROOT registry hive
New-PSDrive -Name HKCR -PSProvider Registry -Root HKEY_CLASSES_ROOT | Out-Null
#######
# START: Information gathering
#######
# Get MSI package codes from the uninstall key
$UninstallCodes = New-Object System.Collections.ArrayList
'AteraAgent', 'Splashtop for RMM', 'Splashtop Streamer' | ForEach-Object { Get-UninstallCodes -DisplayName $_ }
# Get product keys from the list of installed products
$ProductKeys = New-Object System.Collections.ArrayList
'AteraAgent', 'Splashtop for RMM', 'Splashtop Streamer' | ForEach-Object { Get-ProductKeys -ProductName $_ }
# Define all the directories we'll need to cleanup at the end of this script
$Directories = @(
"${Env:ProgramFiles}\ATERA Networks",
"${Env:ProgramFiles(x86)}\ATERA Networks",
"${Env:ProgramFiles}\Splashtop\Splashtop Remote\Server",
"${Env:ProgramFiles(x86)}\Splashtop\Splashtop Remote\Server",
"${Env:ProgramFiles}\Splashtop\Splashtop Software Updater",
"${Env:ProgramFiles(x86)}\Splashtop\Splashtop Software Updater",
"${Env:ProgramData}\Splashtop\Splashtop Software Updater"
)
# Get all possible relevant exe files so we can make sure they're closed later on
$ExeFiles = New-Object System.Collections.ArrayList
"${Env:ProgramFiles}\ATERA Networks" | ForEach-Object { Get-AllExeFiles -Path $_ }
# Define a list of services we need to stop and delete (if necessary)
$ServiceList = @(
'AteraAgent',
'SplashtopRemoteService',
'SSUService'
)
# Define a list of registry keys we'll delete
$RegistryKeys = @(
'HKLM:SOFTWARE\ATERA Networks',
'HKLM:SOFTWARE\Splashtop Inc.',
'HKLM:SOFTWARE\WOW6432Node\Splashtop Inc.'
)
#######
# END: Information gathering
#######
# Uninstall each MSI package code in $UninstallCodes
$UninstallCodes | ForEach-Object { Write-Output "Uninstall: ${_}" ; Start-Process "msiexec.exe" -ArgumentList "/X{${_}} /qn" -Wait }
# Stop services if they're still running
$ServiceList | ForEach-Object { Stop-RunningService -Name $_ }
# Terminate all relevant processes that may still be running
$ExeFiles.Add('reg') | Out-Null
$ExeFiles | ForEach-Object { Stop-RunningProcess $_ }
# Delete services if they're still present
$ServiceList | ForEach-Object { Remove-StoppedService -Name $_ }
# Delete products from MSI installer registry
$ProductKeys | ForEach-Object { Remove-Path -Path "HKCR:Installer\Products\${_}" }
# Unmount HKEY_CLASSES_ROOT registry hive
Remove-PSDrive -Name HKCR
# Delete registry keys
$RegistryKeys | ForEach-Object { Remove-Path -Path $_ }
# Delete remaining directories
#Write-Host "Waiting for file locks to be freed" ; Start-Sleep -Seconds 4
$Directories | ForEach-Object { Remove-Path -Path $_ }
Breve spiegazione dello script PowerShell
Lo script di rimozione dell’agent è composto da diverse funzioni, descritte qui sotto:
-
Get-UninstallCodes: Recupera i codici dei pacchetti MSI dalla chiave di disinstallazione per:
- Atera Agent
- Splashtop for RMM
- Splashtop Streamer
-
Get-ProductKeys: Recupera le chiavi prodotto dai seguenti prodotti:
- Atera Agent
- Splashtop for RMM
- Splashtop Streamer
- Get-ServiceStatus: Recupera tutti i servizi in esecuzione.
- Stop-RunningService: Ferma i servizi individuati dalla funzione 'Get-ServiceStatus'.
- Remove-StoppedService: Rimuove i servizi fermati dalla funzione 'Stop-RunningService'.
- Stop-RunningProcess: Interrompe i processi (Atera Agent e Splashtop Streamer) in esecuzione.
-
Remove-Path: Rimuove tutti i file dalle seguenti cartelle:
- {Env:ProgramFiles}\ATERA Networks
- {Env:ProgramFiles(x86)}\ATERA Networks
- {Env:ProgramFiles}\Splashtop\Splashtop Remote\Server
- {Env:ProgramFiles(x86)}\Splashtop\Splashtop Remote\Server
- {Env:ProgramFiles}\Splashtop\Splashtop Software Updater
- {Env:ProgramFiles(x86)}\Splashtop\Splashtop Software Updater
- {Env:ProgramData}\Splashtop\Splashtop Software Updater
- Get-AllExeFiles: Cerca i file .exe rilevanti all’interno di Atera Networks e Splashtop Streamer — inclusi i processi figli — per assicurarsi che siano stati rimossi.
Rimuovere l’Agent (Mac)
Esegui i seguenti comandi per una pulizia completa sui dispositivi Mac:
V1
cd "/Library/Application Support"
sudo rm -rf com.atera*
sudo rm -rf /Library/LaunchDaemons/com.atera.ateraagent.plist
sudo rm -rf /Applications/AteraAgent.appV2
sudo launchctl unload /Library/LaunchDaemons/com.atera.agent.plist 2>/dev/null
sudo launchctl stop com.atera.agent
sudo rm -rf /Library/Application\ Support/com.atera*
sudo rm -f /Library/LaunchDaemons/com.atera*
sudo rm -rf /Applications/AteraAgent.app
sudo pkgutil --forget com.atera.ateraagent
sudo pkgutil --forget com.atera.agent
Rimuovere l’Agent (Linux)
Devi eseguire questo comando nel Terminale per rimuovere l’Atera agent dal tuo dispositivo Linux.
/usr/lib/atera-agent/uninstall.sh
