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Auto Healing (Scripts)

The process of 'auto healing' refers to a script being triggered to run when a threshold level is exceeded (e.g. a high memory usage alert, due to a web browser process). The purpose of the script is to heal or fix the problem.

 

Note: You must first create or upload a script to Atera before selecting the 'Run Script' option.

 

To attach an auto healing script to a threshold item, follow the steps below:

 

1. From Admin (on the side panel), click Thresholds.

 

admin_to_thresholds.png

The Threshold Profiles page appears.

 

2.  Click on the individual profile, and select Add New Item.

 

add_new_threshold_item_arrow.png

 

3. Customize the threshold item:

  • Select the type, from the Category Type menu.
  • Select the type of alert you'd like to receive, from the Alert Type menu.
  • Select the parameter (changes depending on the item selected).

mceclip0.png

 

4. Click Select (under Run Script), to select the script.

 

 

5. Click, to select the script.

 

6. Click Submit.

The auto healing script is now attached to the threshold item.

If the Threshold Profile is already assigned to a customer, then the auto healing script is active and will run on the customer device(s) when the specified threshold parameters are met.

If the Threshold Profile is not assigned to a customer, you must assign it.

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