This report shows at-a-glance system metrics like:

• Alerts
• Closed
• Backlog
• Average Close Time 

Generate a System At-a-Glance report

1. From Reports (on the side panel), go to Classic Reports, and click on System At-a-Glance Report.

The Report page appears

2. Fill in the parameters and click on Generate.

• Time Period
• Customer Name(s)
• Site Name(s)
• Device Types
• Alert Types

The Report will be displayed

Note: The report can be exported to PDF by clicking Export.

Schedule report

You can Schedule the System At-a-Glance Report, learn more by checking our article Schedule a Report