This report lists dissatisfied customers, based on ticket surveys.
To run the report follow the steps below:
1. From the left-hand panel click Reports |
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2. Then click Dissatisfied Customers |
The Report page displays. |
3. Optionally update the reporting time period and click Apply:
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4. Select the report parameters:
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5. Click Generate |
The Report displays.
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(i) The report can be exported to Excel or PDF by clicking Export. |
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