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  1. Atera Support
  2. Atera MSP
  3. Add-Ons and Integrations
  4. Acronis/Online Backup
Help Center

    Create a New Online Backup Client

    1. From the left-hand panel click on Online Backup
    obackup1.png
    2. Click Add Client
    The Online Backup - Add Client page displays
    obackup2.png

    3. Select the required fields from the dropdown menus:

      • Installation Name: Select an available license for the new client to be added to
      • Customer: Select an available company for the new client to be added to
      • Quota: Select the size in GB of the Online Backup available to the new client
      • Client IDs: Enter the Devices (Client ID is the Computer / Server Name)

    Note: The Online Backup client must be installed on each endpoint to backup the data for that endpoint.

    Once the Online Backup client is installed information can be restored at anytime via Online Backup.

    After you have added a client, click here to see how to install a client.

     

    View our policies on online backup retention in the event of a subscription interruption

     

    Note: Online Backup (Datashield) is a legacy product only available to older Atera accounts. For newer backup solutions, check this page.

     

    Still have a question? Contact us
    Dragos Tulbure

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