In addition to monitoring servers and workstations, you can also monitor a wide range of devices that do not have an installed Atera agent, such as printers, RAIDs, switches, virtual machines, UPS systems, websites, and more.

Add monitored devices

Once you've identified the network devices or endpoints you'd like to track — such as printers, switches, or websites — you can add them for monitoring using SNMP, TCP, HTTP, or generic options. Each method allows you to tailor monitoring based on the device type and the metrics that matter most.

To add a monitored device:

From the top menu bar, click New > Monitored device and select the device type:

• SNMP: Monitor SNMP devices with your installed Windows agents. Once added, you can view connectivity status and manage OIDs, alert thresholds and more. For more info on adding an SNMP device, see Monitor SNMP devices
• TCP: Monitor TCP devices with your installed Windows agents. Adding a TCP device enables monitoring of ports 25, 80, 443 and more. For more info on adding a TCP device, see Monitor TCP devices
• HTTP: Monitor website availability with your installed Windows agents. For more info on adding an HTTP device, see Monitor a website (HTTP)
• Generic: Monitor generic devices (e.g. non-SNMP switches, printers, UPS, etc.) using the ICMP protocol. For more info on adding a generic device, see Monitor generic devices

Change monitoring agent

Reassigning the monitoring agent lets you switch which device is responsible for monitoring others — useful when replacing hardware, updating configurations, or troubleshooting agent-related issues.

Note: You can only reassign the monitoring agent to a device that is currently online.

To change the monitoring agent of a device:

1. From Devices (on the sidebar), select a non-agent device (SNMP, TCP, HTTP, or Generic).

The Device page appears.

2. In the Overview tile, click the Edit relations icon.

The Change monitoring agent window appears.

3. Select a new site, folder, or monitoring agent. Then click Apply.

3. Select a new customer, folder, or monitoring agent. Then click Apply.

View agent monitored devices

See which devices are monitored by an agent to track agent coverage, troubleshoot issues, or confirm that deployments are set up correctly.

To view all devices monitored by an agent:

1. From Devices (on the sidebar), select an agent-installed device.

The Device page appears.

2. Select the Monitored devices tab.

The Monitored devices tab displays all devices monitored by the selected agent.