Automatically run scripts with an IT Automation Profile

To schedule a script (or multiple scripts) to run automatically on a specific device, or on all your customers' devices, you must first create or upload a script (or you can clone a script from the Shared Script Library). Afterward, you can set up your scheduled automation by creating an IT Automation Profile.

To set up an IT automation profile:

1.  Navigate to Admin > Patch Management and IT Automation.

The Patch Management and IT Automation screen appears.

2.  Click Add Profile.

The Add Patch and IT Automation Profile screen appears.

3. Enter a name for the profile, and click Save. The new profile is added.

The Edit Automation Profile screen appears. Here's where you'll set up your automation.

4.  In the Scripts category, click Add script, to add a script.

The Select Script screen appears.

5. Click Select, next to the script you wish to select.

The script is added to the profile.

Note: You can attach multiple scripts to the profile by repeating the process as many times as necessary. Additionally, you can clone a script from the Shared Script Library tab. Once cloned, close, then reopen, the Select Script screen, It will now appear as an option within My scripts.

6. Set the schedule by clicking on +Add schedule, and select the frequency at which the script should run.

Or, you can run the script immediately by clicking Run now. Additionally, you can check the checkbox to run the profile on all newly installed agents.

7. Click Save.

The IT automation profile has been created. 

Note: Having multiple profiles with the option "Run the profile on newly installed agents", on the same customer, can create conflicts when the profile runs on a newly installed agent. Make sure to use tasks that do not conflict with each other, in case you have scripts on each profile, make sure that both can run at the same time.

8. The last step is to apply the new IT automation profile to a customer or agent(s). Once this is done, the script will run on your customer devices as specified by the automation profile.  

Check out this video that explains how to add and execute a script to an IT Automation profile.