Help CenterAdd your logo and branding to your Service Portal, the Helpdesk agent logo, as well as reports and invoices.
Add your logo and branding to your Customer Portal, the Helpdesk agent logo, as well as reports and invoices.
To customize your logo and branding:
1. From Admin (on the sidebar), click White Label.
The White Label page appears. The White Label page is divided into 3 tabs:
Logo
Add your logo to the Service Portal.
Add your logo to the Customer Portal.
From the Logo and Color tab, click Upload to browse for and upload your logo.
Note: At this time, you can only add a logo to the portal - the option to add a color is not available.
Image requirements: The logo should be a PNG, JPG, or GIF file, and 200 x 100 pixels in size.
Note: The Service Portal Header Preview shows you what your selection will look like.
Note: The Customer Portal Header Preview shows you what your selection will look like.
Company Icon
Add your logo to the Service Portal browser tab (known as a 'favicon') as well as the HelpDesk agent icon (which your end users see on their computers).
Add your logo to the Customer Portal browser tab (known as a 'favicon') as well as the HelpDesk agent icon (which your customers see on their computers).
From the Company Icon tab, click Upload to browse for and upload your logo.
Image requirements: The logo must be an ICO file, and 16 x 16 pixels in size (with a clear/white background).
Note: The Helpdesk agent icon is only applicable for Windows devices. Learn more about the Helpdesk Agent
Reports and Invoices
Add your logo to your reports and invoices (which you can send your end users).
Add your logo to your reports and invoices (which you can send your customers).
From the Reports and Invoices tab, click Upload to browse for and upload your logo.
Image requirements: The logo should be a PNG, JPG, or GIF file and 200 x 100 pixels in size (with a clear/white background).
Julian Kudo