Personalize your Service Portal with your logo, tailor the Helpdesk agent logo, and enhance reports and invoices with your branding.
Personalize your Customer Portal with your logo, tailor the Helpdesk agent logo, and enhance reports and invoices with your branding.
The White label page
From Admin (on the sidebar), go to White label.
The White label page appears.
Set your logo
Add your logo to the Service Portal.
From the Logo and color tab, click Upload to browse for and upload your logo.
Set your company icon
Add your logo to the Service Portal browser tab (known as a 'favicon') as well as the HelpDesk agent icon (which your end users see on their computers).
Note:
- The Helpdesk agent icon is applicable for Windows devices. Learn more
- The logo must be an ICO file.
- We recommend using an image that is 16x16 pixels with a plain white or clear background.
From the Company icon tab, click Upload to browse for and upload your logo.
Customize your reports
Add your logo to your reports (which you can send to your end users).
Note: We recommend using a PNG, JPG, or GIF file that is 200x100 pixels with a plain white or clear background.
From the Reports tab, click Upload to browse for and upload your logo.
From Admin (on the sidebar), go to White label.
The White label page appears.
Set your logo
Add your logo to the Customer Portal.
From the Logo and color tab, click Upload to browse for and upload your logo.
Set your company icon
Add your logo to the Customer Portal browser tab (known as a 'favicon') as well as the HelpDesk agent icon (which your end users see on their computers).
Note:
- The Helpdesk agent icon is applicable for Windows devices. Learn more
- The logo must be an ICO file.
- We recommend using an image that is 16x16 pixels with a plain white or clear background.
From the Company icon tab, click Upload to browse for and upload your logo.
Customize your reports and invoices
Include your logo on the reports and invoices, which you can send to your customers.
Note: We recommend using a PNG, JPG, or GIF file that is 200x100 pixels with a plain white or clear background.
From the Reports and Invoices tab, click Upload to browse for and upload your logo.
