The Event Viewer enables you to remotely view the event logs on your customer's computer.
To use the Event Viewer:
|
1. From the Agent page click Manage.
|
 |
|
2. Then click Event Viewer. |
| Note: You can also access the menu from the Devices page. |
|
The Event Viewer dialog box appears. |
 |
|
3. Click on a log container in the left section to view logs in that category. In the example here, Application is selected. |
|
4. The Logs region on the right populates. |
|
5. Click a Log to display it in the Log Information region below. |
|
Note: You can select how many log records are displayed using the dropdown menu |
 |
|
6. Click Refresh to update the log view. |