Release Notes March 2020

The following new features and improvements appear in this version:

Script Library: Introducing the Atera Script Library! The library contains over 40+ (and growing) useful scripts which can be used alone, or via automations, to streamline IT support processes. Scripts can also be cloned and modified, for complete flexibility and customization (coming soon:  A shared community script library where all can contribute and benefit). Learn more

 We've fixed the following bugs:

(19536) Fixed a bug causing a high (and incorrect) number of backlog tickets to appear in the Load Analysis report.

(19610) Fixed a bug in Network Discovery where domain controllers in the dropdown menu are 'grayed out', and can't be selected as scanning agents.

(19611) Fixed a bug causing failure of Patch Management to fetch the latest Java version.

(19615) Fixed a bug causing instances of Software Inventory report update failure.

(19623) Fixed a bug causing inability to add the primary email address to a ticket.

(19631) Fixed a bug causing instances of inability to close tasks in the Task Manager.

(19632) Fixed a bug causing inability to activate Webroot when the customer is located in Grenada.

(19654) Fixed a bug causing customer tickets, opened by email, to have the support address in cc.

(19655) Fixed a bug in Network Discovery causing instances of domain controllers failing to appear on the list of agents.

(19656) Fixed a bug causing instances of IT automation failing to run on schedule.

(19657) Fixed a bug causing instances of 'Export' to PDF failure.

(19663) Fixed a bug causing instances of 'Export' to Excel failure.

(19665) Fixed a bug causing the SLA report to appear without any data.

(19774) Fixed a bug in the Mobile App causing instances of customers being unable to view their alerts and devices. 

(19780) Fixed a bug causing an instance of customer inability to add SNMP devices to Atera. 

(19803) Fixed a bug where the customer logo failed to appear in the Satisfied Customers report.