The first step to using Atera is logging in. This article discusses logging in, the password reset process, failed login attempts, and changing login settings. For more information about Atera security settings and their expected behaviors, see Atera and Auth0.
If you encounter any difficulties logging into your account, please contact our support team via chat or email.
Log in
Log in to Atera from https://app.atera.com/login. With the 'Basic' default login setting, all that's required is your email address and password (however, we highly recommend setting up two-factor authentication for added security). If you’ve set up a passkey, you can also choose Continue with a passkey for a faster, biometric sign-in. Learn more
Note:
- With the 'Basic' default login setting, certain platform features are disabled for your security (uninstalling Webroot antivirus, adding/editing scripts, etc).
Reset your password
1. From https://app.atera.com/login, enter your email address. Then click Continue.
The Enter Your Password screen appears.
2. Click Forgot Password.
The Forgot Your Password? screen appears.
3. Click Continue.
4. You will receive an email from noreply@atera.com that contains a link to reset your password.
5. Click the link and follow the instructions.
