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    Customer Health Report

    Atera provides a set of reports for key metrics. These reports are simple to run, just select from the available parameters and generate the report to view in HTML, or download to Excel.

    This report shows summary metrics on customer device health.

     

    To run the report follow the steps below:

     

    1. From the left-hand panel click Reports

    2. Then click Customer Health

    The Report page displays.
    mceclip1.png

    3. Optionally update the reporting time period and click Apply:

    • Today
    • Yesterday
    • Last 7 Days
    • Last 30 Days
    • Last 60 Days
    • Last 120 Days
    • This Month
    • Last Month
    • Last Two Month
    • Custom Range (Select From and To)

    4. Select the report parameters:

    • Customer

    5. Check the Exclude retired devices box, to exclude devices no longer in use from your report.

     

    Note: To define a 'retired device', go to Admin > Settings > Devices. Learn more about defining a retired device.

     

    mceclip1.png

     

     

    6. Click Generate

    The Report displays.

     

     
    (i) The report can be exported to Excel or PDF by clicking Export.
    Still have a question? Contact us
    Liron Hanania

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