Agent Health Report

Atera provides a set of reports for key metrics. These reports are simple to run, just select from the available parameters and generate the report to view in HTML, or download to Excel.

This report shows the following agent health metrics:

• Alerts (the number of alerts opened during the selected timespan)
• Backlog (the number of alerts still open)
• Pending Patches
• Average Daily Storage Growth

For full, detailed information on agent health, click here

To run the report follow the steps below:

1. From the left-hand panel click Reports

2. Then click Agent Health

The Report page displays.

3. Optionally update the reporting time period and click Apply: Today Yesterday Last 7 Days Last 30 Days Last 60 Days Last 120 Days This Month Last Month Last Two Month Custom Range (Select From and To)

4. Select the report parameters: Customer Agents  Check the Exclude retired devices box, to exclude devices no longer in use, from your report.   Note: To define a 'retired device', go to Admin > Settings > Devices. Learn more about defining a retired device.

5. Click Generate

The Report displays.

(i) The report can be exported to Excel or PDF by clicking Export.