Streamline your process by applying filters, customizing your device views, and adjusting table settings to display only the information you need. Once you've configured everything to your preference, save the entire setup as a 'View'—either for personal use or to share with your team—making future device monitoring more efficient and organized.

Filter devices

Apply filters to quickly narrow down your devices, making it easier to find specific ones and take action without the hassle of scrolling through everything.

To filter devices:

1. From Devices (on the sidebar), click Filters. 

The Filter menu appears.

2. Select your filters:

• Sites: Filter by sites. (Max 30 results)
• Customers: Filter by customers. (Max 30 results)
• Departments: Filter by general and custom departments. Learn more
• Folders: Filter by folders.
• Device type: Filter by PC, Server, Mac, Linux, SNMP, TCP, HTTP, Generic.
• SNMP type: Filter by a variety of SNMP types, such as Access Points, Firewalls, and Routers.
  • Note: You need to first Select SNMP as the Device type to filter by SNMP type.
• Availability: Filter by Unreachable, Offline, Online, and Retired.
• Alert category: Filter by Hardware, Disk, Availability, Performance, Exchange, General, Networks, Apps, and Script-based.
• Alert severity: Filter by Information, Warning, and Critical.
• Monitored: Filter by monitored devices.
• Favorite: Filter by favorited devices.
• Pending reboot: Filter by devices that require a system reboot.

You can refine your search even further with Advanced filters (bottom of Filter menu):

• Devices: Device name, Last Seen (last sync with agent), Last reboot.
• Hardware: Video card, Memory, Motherboard, Processor, Processor clock, Sound, Vendor.
• Network: IP address (LAN), IP address (WAN).
• Patching: Available patch, Installed patch, Available patch class, Patching status.
• Software: Anti-spyware, Antivirus, Firewall, Installed software, Office version, Office build.
• Operating system: OS edition, OS version, Build, Windows serial key.
• Storage: Free space, Hard disk model, Total space, BitLocker protection.
• Agent - custom fields
• SNMP - custom fields
• TCP - custom fields
• HTTP - custom fields
• Generic device - custom fields

Note: The custom fields are your own defined parameters for your agent, SNMP, TCP, HTTP, and Generic devices. Learn more

3. After selecting your filters, the Devices page will update automatically.

Note: As this is a dynamic list, results displayed may vary when filtering.

You can clear filters by clicking Reset (top of Filter menu).

Create views

Streamline your workflow by saving commonly used filters as views, for easy access later. Once saved, views will be listed in the view dropdown menu. Private views will be marked with a lock icon (), are visible only to the technician who created them. Public views will have a globe icon (), are accessible to everyone on your team. Select your preferred view at any time to quickly filter your devices by the set parameters.

Note: Full admin permissions are required to create or edit public views. Learn more

To create a view:

1. From Devices, apply your filters

2. Click Save view.

The Save view window appears.

3. Enter the view name and category (optional).

4. Select the viewing permissions:

• Public: This view is shared with and can be accessed by all members of your team.
• Private: This view is for you and you alone.

5. Click Save.

The view is saved and applied to the Devices page. 

You can update the view anytime by clicking Save view > Update, or create a new one by clicking Save view > Save as new.