Welcome to bug heaven (or HELL!), where pesky issues are cataloged according to the months in which they were resolved.

February

RMM

• Fixed an issue where Windows 11 eligibility status was incorrectly displayed in the OS and Security tab of a device, causing discrepancies with Microsoft's PC Health Check tool.
• Fixed an issue where attempting to install the Windows 11, version 24H2 patch showed a successful completion in logs but did not actually install the update on the device.
• Fixed an issue where the Uninstall command from Software Inventory failed to remove the selected software from devices.
• Fixed an issue where certain software was not appearing in search results, despite appearing locally on WinGet.
  Fixed an issue where no options were displayed under the OS patches dropdown on the Patch management dashboard.
• Fixed an issue causing an IT Automation profile to execute multiple times despite being scheduled to run once a week on Mondays.
• Fixed an issue preventing users from adding new SNMP devices.
• Fixed an issue causing the first folder in the dropdown list to be auto-assigned when installing the Atera Agent.
• Fixed an issue where the Windows serial key and Office serial key incorrectly displayed the same value in the Agent console.
• Fixed an issue causing ScreenConnect to connect to the wrong device instead of the selected one.
• Fixed an issue where CMD and PowerShell would get stuck at 'Connecting' when using the 'Run as User' option.
• Fixed an issue where software bundles were not displayed, preventing users from adding them to IT Automation profiles.
• Fixed an issue where the Recent processes report was not loading and timing out.
• Fixed an issue where the option to assign the agent to a customer or folder was missing during agent installation.

PSA

• Fixed an issue causing inconsistencies between the Load analysis report and the summary of the report in the scheduled email.
• Fixed an issue where email replies sent from a ticket were not received by the end-user, and emails from end-users did not create tickets within the console.
• Fixed an issue where the Timesheet report failed to load data properly due to external accounting integrations, resulting in an error message instead of generating the expected report.
• Fixed an issue where bolded email addresses in Outlook emails appeared with "b" and "/b" tags in of ticket replies instead of proper formatting in Atera tickets.
• Fixed an issue where the customer's name and contact information were not displaying in the Scheduled tickets tab.
• Fixed an issue causing custom ticket fields to appear overlapped in the Service Portal when more than 12 fields were added to a form.

General

• Fixed an issue causing exporting of reports to fail after the first attempt, displaying an error message or generating incomplete reports.
• Fixed an issue where the scroll functionality in the Assets tab did not work properly on 14” screens unless the browser zoom was adjusted.

January

RMM

• Fixed an issue where the information in the Metrics tile of the Agent console was unavailable, preventing users from viewing performance data over time.
• Fixed an issue where Hard Disk usage thresholds did not generate alerts on Linux devices, preventing monitoring when usage exceeded defined limits.
• Fixed an issue causing software installation failures on Mac devices for both individual and bundle deployments.
• Fixed an issue where Custom views on the Devices page would reset to the default view, instead of displaying the personalized column layout, despite showing that the custom view is selected.
• Fixed an issue where the Patch & automation feedback report resulted in an error and failed to fetch information regarding WinGet software updates.
• Fixed an issue preventing the Patch status summary report from loading and displaying information.
• Fixed an issue in the Agent console where the Windows 11 eligibility information did not correctly reflect the eligibility of the device, displaying Not eligible when the device was eligible.

PSA

• Fixed an issue causing the Tickets page to auto-refreshed and scroll back to the top whenever a ticket was updated or a new ticket was created.
• Fixed an issue where main contacts were unable to post updates on tickets linked to other contacts, causing the Publish button to be grayed out and the reply not to be saved.
• Fixed an issue where the Backlog in the Load analysis report showed incorrect ticket counts, with discrepancies between the report's backlog number and the filtered ticket list for Open and Pending tickets.
• Fixed an issue with the Timesheet report, where tickets with checkbox custom fields were not accurately displaying if the field is selected.
• Fixed an issue where adding a contract with a future start date while creating a ticket caused the information in the ticket's Contact info to disappear.
• Fixed an issue causing the assigned device to disappear from a ticket after a technician saves a ticket reply.
• Fixed an issue where the assigned group was incorrectly removed from a scheduled ticket.