Help CenterEffortlessly manage and secure your Windows and macOS devices with Atera's patch management, enabling you to view, upgrade, and maintain your installed packages with ease.
For instructions on how to install patch updates on Linux devices, see Package manager: Linux
To schedule automated patching, see Schedule an IT automation profile
Install and view Windows patches
If there are installed patches that need a device restart, a 'Reboot required' indication will appear next to the devices, on the Devices page. The indicator will appear whether the patch was installed manually, via IT automation profiles, or outside Atera. Learn more
From the Devices page
To install and view Windows patches via the Devices page:
From Devices (on the sidebar), find the device and click Manage > Patch management.
The [Device_Name] - Patch management window appears.
You can enter the relevant filter criteria to find the patch(es) you want to install. Filters include:
- Description: The patch description or name.
- Product: The name of the product or patch creator.
- Class: The type of update (e.g., critical, security, service pack).
- Max Size: The patch size.
-
Hidden patches: These are updates that have been hidden on Windows OS.
Note: Hidden patches cannot be installed by Atera, as they are blocked by Microsoft. - Reboot required: This lets you know whether the patch requires a device reboot after installation (currently only viewable from the Devices page).
- Installed: The patch installation status. Select 'Yes' to see installed patches.
To install patches:
Check the boxes next to the patches you want to install. Then click Install.
To view installed patches:
In the Installed column, select Yes.
From the agent console
To install and view Windows patches via the agent console:
1. From Devices (on the sidebar), select the device.
The Device page appears.
2. Click Manage > Patch management.
The "Device_Name" - Patch Management window appears.
You can enter the relevant filter criteria to find the patch(es) you want to install. Filters include:
- Description: The patch description or name.
- Product: The name of the product or patch creator.
- Class: The type of update (e.g., critical, security, service pack).
- Size: The patch size.
-
Hidden patches: These are updates that have been hidden on Windows OS.
Note: Hidden patches cannot be installed by Atera, as they are blocked by Microsoft. - Installed: The patch installation status. Select 'Yes' to see installed patches.
To install Windows patches:
Check the boxes next to the patches you want to install. Then click Install.
To view installed Windows patches:
In the Installed column, select Yes.
Install and view macOS patches
If there are installed patches that need a device restart, a 'Reboot required' indication will appear next to the devices, on the Devices page. The indicator will appear whether the patch was installed manually, via IT automation profiles, or outside Atera. Learn more
From the Devices page
To install and view macOS patches via the Devices page:
From Devices (on the sidebar), find the device and click Manage > Patch management.
The "Device_Name" - Patch management window appears.
You can enter the relevant filter criteria to find the patch(es) you want to install. Filters include:
- Description: The patch description or name.
- Product: The name of the product or patch creator.
- Class: The type of update (e.g., critical, security, service pack).
- Max Size: The patch size.
- Reboot required: This lets you know whether the patch requires a device reboot after installation (currently only viewable from the Devices page).
- Installed: The patch installation status. Select 'Yes' to see installed patches.
To install macOS patches:
Check the boxes next to the patches you want to install. Then click Install.
To view installed macOS patches:
In the Installed column, select Yes.
From the agent console
To install and view macOS patches via the agent console:
1. From Devices (on the sidebar), select the device.
The Device page appears.
2. Click Manage > Patch management.
The "Device_Name" - Patch Management window appears.
You can enter the relevant filter criteria to find the patch(es) you want to install. Filters include:
- Description: The patch description or name.
- Product: The name of the product or patch creator.
- Class: The type of update (e.g., critical, security, service pack).
- Size: The patch size.
- Installed: The patch installation status. Select 'Yes' to see installed patches.
To install macOS patches:
Check the boxes next to the patches you want to install. Then click Install.
To view installed macOS patches:
In the Installed column, select Yes.
Upgrade M1 devices
When you try to update an M1 Mac device to a newer version such as Monterey, Ventura, or Sonoma, you may encounter the following message in the Snack bar:
This message appears because a script needs to run on the devices that you are attempting to upgrade. The script is necessary to fulfill the higher permission requirements involved in upgrading an M1 device to newer versions of the operating system.
The script is available in the Shared Script Libray.
Julian Kudo