In the Atera system you can set the default email address for receiving alerts. Once set, this can then be used as a default for all new customers, and can also be applied to all existing customers.
To set the email address for receiving alerts follow the steps below:
|1. From the left hand panel click Admin.|
|2. Then click Alerts.|
|The Alerts page appears.|
|3. Enter the email address in the Send to field.|
|4. Then click the + button.|
|The email address is added. Use the red remove button if you need to delete this address later.|
|5. Optionally update the Send On and Email alerts send time parameters.|
|Send On: Choose to receive only certain types of email alerts.|
|Email alerts send time: Choose to receive email alerts only within certain time parameters e.g. office hours.|
|6. When done click Save.|
7. If you've edited settings, and you'd like the new settings to apply to all your existing customers, then click Apply to All Existing Customers.
You're all set to receive alerts.
Note: Alerts for CPU Load, Network Bandwidth, and Memory Usage all include information about the top 3 apps triggering the issue.