In the Atera system you can configure the default customer alert setting. Once set, this can then be used as a default for all new customers, and can also be applied to all existing customers.
To set the email address for receiving alerts follow the steps below:
| 1. From the left hand panel click Admin. |
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| 2. Then click Alerts. |
| The Alerts page appears. |
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| 3. Click the Use this setting for every new customer checkbox. |
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| 4. Enter the email address in the Send to recipients field. |
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| 5. Then click the + button. |
| The email address is added. Use the red remove button if you need to delete this address later. |
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| 6. Optionally update the Send On and Restrict Time Send parameters. |
| Send On: Choose to receive only certain types of email alerts. |
| Restrict Time Send: Choose to receive email alerts only within certain time parameters e.g. office hours. |
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| 7. When done click Save Default Settings. |
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8. If you've edited settings, and you'd like the new settings to apply to all your existing customers, then click Apply to All Existing Customers.
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