Help CenterIn the Atera system you can set the default email address for receiving alerts. Once set, this can then be used as a default for all new customers, and can also be applied to all existing customers.
To set the email address for receiving alerts follow the steps below:
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1. From the left-hand panel click Admin. |
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2. Then click Alerts. |
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The Alerts page appears. |
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3. Enter the email address in the Send to field. |
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4. Then click the + button. |
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The email address is added. Use the red remove button if you need to delete this address later. |
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5. Optionally update the Send On and Email alerts send time parameters. |
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Send On: Choose to receive only certain types of email alerts. |
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Email alerts send time: Choose to receive email alerts only within certain time parameters e.g. office hours. |
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6. When done click Save. |
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7. If you've edited settings, and you'd like the new settings to apply to all your existing customers, then click Apply to All Existing Customers.
You're all set to receive alerts.
Note: The email notifications will be sent one per hour for each reoccurring alert to prevent spamming the mailbox.
Check out this video that explains the process of setting up alerts.
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Alina Anton