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    Live Manage: Software Inventory (Uninstall Software)

    Software Inventory enables you to view and remotely uninstall software from your customer's device. 

     

    To uninstall software:

    1. From the Devices page, locate the specific device, and click the Manage dropdown menu.
    Software_Inventory_on_Manage_menu_larger_view.JPG

    2. Then click Software Inventory
    Note: You can also access the menu from the Agent Console.

    The Software Inventory screen appears.

    3. Check the boxes next to the program(s) you wish to remove, and click Uninstall.
    live_manage_uninstall_software.JPG
    The selected software is removed in silent mode.
    Clicking Refresh updates the software view.

    Notes: 

    • Software can also be uninstalled via the Software Inventory report.
    • Certain kinds of software (e.g. Google Chrome, Mozilla Firefox etc.) do not allow for silent uninstallation, and therefore, the button is greyed out in Atera. 
    Still have a question? Contact us
    Alina Anton

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