Delete an Atera Agent

This article describes deleting an Atera agent from the Devices and Agent pages, as well as reassigning agent monitored devices.

Notes:

• Deleting the Atera Agent while the endpoint is offline will delete it only from the Atera dashboard and not from the endpoint. If online, deleting a device will also send an uninstall command to the machine. 
• You cannot delete an agent that is monitoring other devices—you'll have to reassign the monitored devices to another agent first.

To delete an agent via the Devices tab:

1. From the left-hand panel, click Devices. The Devices page appears.

2. Select the checkbox next to the agent you want to delete. Then click the Delete icon.

To delete an agent via the Agent tab:

1. From the left-hand panel, click Devices. The Devices page appears.

2. Click on the Agent you want to delete. The Agent page appears.

3. Click the Edit dropdown menu. Then click Delete.

To review and reassign agent monitored devices:

1. From the left-hand panel, click Devices. The Devices page appears.

2. Click on the Agent you want to reassign. The Agent page appears.

3. Click the Edit dropdown menu. Then click Monitored Devices.

The Agent Monitored Devices window appears.

4. Click the device you want to move to a different monitoring agent. The Device console appears.

5. Click the Edit dropdown menu. Then click Change Monitoring Agent.

The Change Monitoring Agent window appears.

6. Select the new Monitoring Agent. Then click Apply.