If your billing country is in the EU and you have a valid EU VAT ID, add it to Atera so your future Atera invoices are issued without VAT under the reverse charge rule. Without a VAT ID on file, VAT is charged on your Atera invoices.
Before you begin
Important: Only users with the Admin role can add a VAT ID.
- Your account's billing country must be in the EU.
- You need your organization's EU VAT identification number, including the country code.
Note: If your billing country is outside the EU, this doesn't apply to you. U.S. accounts should see U.S. State Sales Tax instead.
Add your VAT ID
Note: If you entered your VAT ID when you purchased Atera through the purchase page, it's already on file and you don't need to add it again.
- Click Add VAT ID on the VAT ID banner.
The Add your VAT ID window appears. -
In the Enter your VAT ID field, enter your VAT number including the country code, for example
DE123456789. - Click Add.
The confirmation Your VAT ID was added successfully appears, and your future invoices are issued without VAT.
If your VAT ID is rejected
Your VAT ID is checked when you submit it. If it can't be accepted, one of these messages appears.
Invalid VAT ID entered. Please try again
The number wasn't recognized as a valid EU VAT ID. Check that you've included the country code and that the number matches your registration exactly, then submit again.
Unable to add your VAT ID. Please try again or contact support.
The VAT ID couldn't be saved. Try again, and contact support if it keeps happening.
