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New Out of the Box Threshold Monitoring Items

The December release of Atera offers some very useful new features and improvements to Threshold Monitoring.

  • Monitor Disk Active Time
  • S.M.A.R.T Disk Monitoring
  • New Service State ‘Monitor Existence’ option
  • Monitor Multiple Event id’s
  • Process Monitoring
  • Excluded Drives

The article below describes each new feature individually with instructions on how to access and use the item. 

Monitor Disk Active Time
Atera now checks the disk “Highest Active Time” – this new Threshold Item Category Type, monitors disk active time. 

Highest active time is how busy your drive is processing read/write requests.  So if you have a platter drive it could be the heads moving to read data etc.  A good example is if you are reading highly fragmented files then you would have a lot of activity but, little throughput.

To add a Disk Active time threshold item follow the steps below:
 
1. Navigate to Admin Threshold Profile > Profile > Add New Item

2. Select the Category Type Disk Active Time

3. Select Alert Type

4. Select Threshold Percentage

5. Click Apply

S.M.A.R.T Disk Monitoring

S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology; often written as SMART) is a monitoring system included in computer hard disk drives (HDDs) and solid-state drives (SSDs) that detects and reports on various indicators of drive reliability, with the intent of enabling the anticipation of hardware failures.

When S.M.A.R.T. data indicates a possible imminent drive failure, software running on the host system can now notify an Atera Agent so the stored data can be copied to another storage device, preventing data loss, and the failing drive can be replaced.

To setup SMART monitoring follow the steps below:

1. Navigate to Admin Threshold Profile > Profile > Add New Item

2. Select the Category Disk Alerts from S.M.A.R.T

3. Select Alert Type

4. Click Apply

New Service State ‘Monitor Existence’ Option
This new option is useful for monitoring services, for example a DNS service.
 
Previously if a monitored Service State did not exist you would not be notified - the new option means that you will be alerted if you try to monitor a service but it does not exist.
 
To enable 'Monitor Existence' follow the steps below:
1. Navigate to Admin Threshold Profile > Profile > Add New Item

2. Select the Category Type Service State

3. Select Alert Type

4. Enter the Service Name

5. Check the Alert if the Service does not exists checkbox

6. Click Apply

Event by Source

This new feature provides the option to monitor multi-part events in one line.

To setup monitoring events by source follow the steps below:

1Navigate to Admin Threshold Profile > Profile > Add New Item

2. Select the Category Events by Source

3. Select Source Folder

4. Select Event Security

5. Enter the Source Name or EventID to monitor

6. Click Apply

Process Monitoring

This feature allows monitoring of Windows process details via Threshold Item. 

 Alerts will be received for processes that are not running as expected when this option is enabled.

To setup process monitoring follow the steps below:

1. Navigate to Admin Threshold Profile > Profile > Add New Item

2. Select the Category Type Process Monitoring

3. Select Alert Type

4. Enter the Process Name (Copy and paste from Windows)

5. Click Apply

Excluded Drives

Excluded Drives is a new field that allows you to exclude one or more drives from being monitored in a Threshold Profile e.g. you may wish to exclude a USB drive from being monitored.
 
Note: Excluding a drive applies the exclusion to all of the Agents associated to the profile.
1. Navigate to Admin Threshold Profile > Profile > Add New Item
2. Enter the drives for exclusion: Drive letter separated by a comma for multiple drives
3. Click Apply
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