Monitor Disk Activity
The highest active time is how busy your drive is processing read/write requests. So if you have a platter drive it could be the heads moving to read data etc. A good example is if you are reading highly fragmented files, then you would have a lot of activity but little throughput.
Note: Monitoring disk activity is available for Windows devices only.
1. From Admin (on the sidebar), click Thresholds.
The Threshold Profiles page appears.
2. Select the profile or add a new one. The threshold profile appears.
3. Click New item. The Threshold item window appears.
4. Fill out the threshold item parameters:
- Name: Enter the threshold item name (optional).
- Category: Select Disk Active Time.
- Alert severity: Select Information, Warning, or Critical.
- Percentage: Enter the percentage.
- Auto-healing script: Attach an auto-healing script (optional). Learn more
5. Click Add.
The item appears within your threshold profile, under Performance.
6. Click Save.
S.M.A.R.T disk monitoring
S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology; often written as "SMART") is a monitoring system included in computer hard disk drives (HDDs) and solid-state drives (SSDs). It detects and reports on various indicators of drive reliability, with the intent of enabling the anticipation of hardware failures.
When S.M.A.R.T. data indicates a possible imminent drive failure, software running on the host system can notify an Atera Agent so the stored data can be copied to another storage device, preventing data loss, and the failing drive can be replaced.
Important Note:
Atera monitoring supports the following SSD vendors and attributes only:
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To set up SMART monitoring:
1. From Admin (on the sidebar), click Thresholds.
The Threshold Profiles page appears.
2. Select the profile or add a new one. The threshold profile appears.
3. Click New item. The Threshold item window appears.
4. Fill out the threshold item parameters:
- Name: Enter the threshold item name (optional).
- Category: Select Disk Alerts from S.M.A.R.T.
- Alert severity: Select Information or Warning.
- Auto-healing script: Attach an auto-healing script (optional). Learn more
5. Click Add.
The item appears within your threshold profile, under Hardware.
6. Click Save.
New Service State ‘Monitor Existence’ Option
1. From Admin (on the sidebar), click Thresholds.
The Threshold Profiles page appears.
2. Select the profile or add a new one. The threshold profile appears.
3. Click New item. The Threshold item window appears.
4. Fill out the threshold item parameters:
- Name: Enter the threshold item name (optional).
- Category: Select Service State.
- Alert severity: Select Information, Warning, or Critical.
-
Service Name: Select the service.
Note: Ensure the service name is identical to the service name on the machine. - Checkbox: Check the Alert if the Service does not exist checkbox.
- Auto-healing script: Attach an auto-healing script (optional). Learn more
5. Click Add.
The item appears within your threshold profile, under Services.
Event by Source
This feature allows monitoring of multi-part events in a single line. Please be aware that there is a 150-character limit when adding event IDs, Source Names, and Event IDs on the 'Event by Source' threshold item. "If you encounter source names or event IDs that exceed the 150-character limit, you can divide them among multiple threshold items.
To set up monitoring events by source:
1. From Admin (on the sidebar), click Thresholds.
The Threshold Profiles page appears.
2. Select the profile or add a new one. The threshold profile appears.
3. Click New item. The Threshold item window appears.
4. Fill out the threshold item parameters:
- Name: Enter the threshold item name (optional).
- Category: Select Events by source.
- Source folder: Select the source folder.
- Event severity: Select Information, Warning, or Critical.
- Source Names or Event IDs: Enter the source names or event IDs you want to monitor. You can monitor multiple by separating them with commas. Learn more
- Auto-healing script: Attach an auto-healing script (optional). Learn more
5. Click Add.
The item appears within your threshold profile, under Events.
6. Click Save.
Process Monitoring
This feature lets you monitor Windows processes.
Note: Alerts will be received for processes that are not running as expected when this option is enabled.
To set up process monitoring:
1. From Admin (on the sidebar), click Thresholds.
The Threshold Profiles page appears.
2. Select the profile or add a new one. The threshold profile appears.
3. Click New item. The Threshold item window appears.
4. Fill out the threshold item parameters:
- Name: Enter the threshold item name (optional).
- Category: Select Process Monitoring.
- Alert severity: Select Information, Warning, or Critical.
-
Process names: Enter the process name.
Note: Ensure the process name matches the name on the machine. - Auto-healing script: Attach an auto-healing script (optional). Learn more
5. Click Add.
The item appears within your threshold profile, under Processes.
6. Click Save.
Exclude Drives
Exclude one or more drives from being monitored in a threshold profile (e.g., exclude a USB drive from being monitored).
Note: Excluding a drive applies the exclusion to all of the agents associated with the profile.
To exclude drives from being monitored:
1. From Admin (on the sidebar), click Thresholds.
The Threshold Profiles page appears.
2. Select the profile or add a new one. The threshold profile appears.
3. Click New item. The Threshold item window appears.
4. Fill out the threshold item parameters:
- Name: Enter the threshold item name (optional).
- Category: Select Harddisk usage.
- Alert severity: Select Information, Warning, or Critical.
- Measure by: Select percentage or GB.
- Excluded Drives: Enter the drives. You can exclude multiple drives by separating them with commas.
- Checkbox: Check the Apply only for System Drive checkbox.
- Auto-healing script: Attach an auto-healing script (optional). Learn more
5. Click Add.
The item appears within your threshold profile, under Hardware.
6. Click Save.
