The Patch Status Summary report provides useful summary information on the status of server and desktop patches for your customers.

Understanding the Patch status summary report

Server & Desktop Summary

This section of the report shows the agents that are up-to-date (not missing patches) and out-of-date (missing patches).

Top 10 Most Vulnerable Servers & Desktops

This section of the report shows agents (and their OS) with the total number of missing patches.

Top 10 Most Recent Missing Patches for Servers & Desktops

Missing patches are displayed here along with the total number of agents missing them.

Generate a Patch status summary report

To run the Patch status summary report:

1. From Reports (on the sidebar), click Monitoring > Patch Status Summary.

The Patch status summary report page appears.

2. Select the report parameters:

• Customer Name(s)
• Patch Class: Critical Updates, Security Updates, Service Packs, Upgrades, Drivers and Tools, and Mac Updates.

Notes

• If you'd like to exclude devices that are no longer in use, check Exclude retired devices. To define a retired device, go to Admin > Settings > Devices. Learn more
• A patch will be considered excluded on a device if it was excluded either on a global level or on an IT Automation profile attached to the device. If there are multiple occurrences of that patch, ensure it is also excluded.

3. Click Generate. The Patch Status Summary report displays (see Understanding the Patch status summary report).

To export the report to Excel or PDF:

Click the Export dropdown in the upper-right corner and select Excel or PDF. 

Schedule Patch Status Summary Report

You can schedule the Patch Status Summary report to be delivered to your customer's or technician's inbox on a regular day/time of your choosing. Check out this article to learn more about scheduling a report.