Launch the Help and resources menu for instant AI-powered answers from Atera's KB articles, chat live with our 24/7 support team, and stay updated with the latest releases. Quickly access the Community, Atera's roadmap, events, webinars, and more!
Launch the Help and resources menu
1. Click the Help and resources icon () at the top right of any page on the platform.
The Help and resources menu appears.
Help Center
Access our extensive Help Center, where you'll find support articles on RMM, ticketing, integrations, and more!
Click Help Center to be redirected to the Atera Help Center
Community
Connect with the Atera Community, where you can get expert support from your peers, share best practices, find inspiration, network with others, and earn rewards!
Click Community to be redirected to the Atera Community page
Product updates
Stay updated with our product's latest features and updates, join live webinars, attend events, and explore our roadmap.
Click Product updates.
The Product updates menu appears.
What's new
See the latest and greatest new features and updates. Click What's new to open a slideout within the Atera app, detailing new features (with links for more information).
Webinars
Join our live and on-demand webinars to boost your knowledge and skills. Explore AI, product updates, and much more.
Events
Connect with us across the galaxy! From Manchester to Massachusetts, and maybe one day Mos Eisley, there's sure to be an event near you.
Atera's roadmap
Explore our roadmap to see what's new, what's coming soon, and what's in the works to stay ahead with Atera's innovative updates.
Status page
Felt a disturbance in the Force? Stay updated on Atera's system status, scheduled maintenance, and any incidents via our real-time service status page
Share ideas and feedback
Have a brilliant idea for a new feature? Access our Features Board to let us know. You can submit a new idea, upvote suggestions from your peers, leave comments, and more.
For more information, see Use the Atera features board
Chat with our team
Start a live chat to get support from our support team. Learn more
Get instant answers
Need assistance? Ask our AI assistant for help with any topic from our Help Center. Whether it's RMM, ticketing, integrations, or more, our AI assistant is here to guide you.
Click in the field to open the AI assistant.
The AI assistant appears.
Select one of the preset options or ask your own question.
The AI assistant will provide answers to your questions. When relevant, it will also link you to relevant Help Center articles for further information.
