You can set Atera to monitor agent and non-agent devices for availability. Enabling availability monitoring will notify you via alerts and the Atera Dashboard when a monitored device goes offline (down).
Important Notes
- By default, availability monitoring is active for server agents and SNMP devices, but not for workstations and laptops.
- Enabling/Disabling availability monitoring cannot be performed in bulk, it must be configured individually for each device.
- Availability monitoring only generates an alert when a device switches to the offline status. It does not create alerts for when a device switches to the online status.
- You have the option to enable email notifications, for more details, please visit the following article: Set email address for receiving alerts
To enable availability monitoring on an agent or non-agent device:
1. From the Devices page (or from the specific Customer > Devices) click the specific device you wish to monitor.
2. Click the toggle next to Availability monitoring to enable the option.
3. Once done, you will receive the following notification, letting you know that the feature has been enabled successfully.
The device is now monitored for availability. You will be notified via alerts as well as the Atera Dashboard if the device goes offline.
