Investigate high CPU usage with Atera

Overview:  From time to time we notice high CPU usage on specific machines without any reason. To investigate this load easily we can add a script to the CPU Threshold Item.

Time estimated to complete this procedure: 2-3 minutes 

Step 1.  Go to app.atera.com > Admin > Scripts > Shared Script Libary: 

 
Step 2. Search for the script named 'Retrieve CPU Processes' (you can use the Script Name box to filter the results):

Step 3.  Click on Clone to copy the script to My Scripts:

You will now find the script under 'My Scripts' named 'Retrieve CPU Processes (copy)':

Step 4.  Add the Script to a Threshold Item by going to Admin > Thresholds

Select the Threshold Profile then the CPU item and click on Select to add the script we’ve copied earlier:

Step 5. Wait for the threshold to be reached so the system will start the script and will export the output in C:\myfile.csv 
 

This file can be used to determine the source of the load on the CPU.