Overview: From time to time we notice high CPU usage on specific machines without any reason. To investigate this load easily we can add a script to the CPU Threshold Item.
Time estimated to complete this procedure: 2-3 minutes
Step 1. Go to app.atera.com > Admin > Scripts > Shared Script Libary:
Step 2. Search for the script named 'Retrieve CPU Processes' (you can use the Script Name box to filter the results):
Step 3. Click on Clone to copy the script to My Scripts:
You will now find the script under 'My Scripts' named 'Retrieve CPU Processes (copy)':
Step 4. Add the Script to a Threshold Item by going to Admin > Thresholds
Select the Threshold Profile then the CPU item and click on Select to add the script we’ve copied earlier:
Step 5. Wait for the threshold to be reached so the system will start the script and will export the output in C:\myfile.csv
This file can be used to determine the source of the load on the CPU.