The first step to using Atera is logging in. This article discusses logging in, the password reset process, failed login attempts, and changing login settings. For more information about Atera security settings and their expected behaviors, see Atera and Auth0
If you encounter any difficulties logging into your account, please contact our support team via chat or email
Log in
Log in to Atera from https://app.atera.com/login. With the 'Basic' default login setting, all that's required is your email address and password (however, we highly recommend setting up two-factor authentication for added security).
Note: With the 'Basic' default login setting, certain platform features are disabled for your security (uninstalling Webroot antivirus, adding/editing scripts, etc).
Reset your password
1. From https://app.atera.com/login, enter your email address. Then click Continue.
The login screen appears.
2. Click Forgot Password.
The Forgot Your Password? screen appears.
3. Click Continue.
4. Now you will receive an email from noreply@atera.com.
Below is the email that you will receive for the password reset procedure.
