Adjust details related to your Atera account such as the company name, address, time zone, and communications language.
For more information on agent and ticket settings, see:
Adjust account settings
Note: To create an account with one of our App Center products (Acronis, Bitdefender, Domotz, etc), please make sure to complete all the fields found in Admin > My account > Account Settings > General. Failure to do so will prevent an account creation with our integrations.
To configure your account settings:
1. Go to Admin > My account > Account settings.
The Settings page appears.
2. Under the General tab, you can adjust the Company Name, Address (country, state, city, postal code), Time Zone, and Language of communications sent from Atera (alerts, reports and invoices).
- Country: The account's country is set automatically when creating the account and cannot be changed. To change your country, please contact our support team for assistance.
- State / Province: The state/ province is used for accounts located in the United States.
- City, Address, Postal Code: The address details are used when a new invoice for your Atera subscription is generated and when creating an account with one of our add-ons.
- Time Zone: The time zone you select will determine the time you see on the dashboard and the execution time of IT Automation Profiles.
- Language: This will set language of your email, alerts, and reports for your account. If you wish to change the language of your Atera dashboard, go to Admin > My account > My profile. You can change the dashboard to English, French, German, Italian, or Spanish.
For more information on agent and ticket settings, see:
