Acronis Cyber Backup

Any business can be at risk of losing important data. Lost data leads to costly downtime, customer dissatisfaction, regulatory fines, and lost revenue. Acronis Cyber Backup delivers data protection that meets today’s demands. It keeps your business running, protecting any workload, scaling without limits, and saving you money. You can also bring your own cloud storage to Acronis

Atera's integration with Acronis enables you to simply and seamlessly ensure your customers' data stays safe. 

In this article, we'll show you how to:

• Activate Acronis
• Manage Acronis
• Delete backups
• Delete a device

To activate Acronis:

Note: Only an Admin can sign up for Acronis.

1. From the side panel, click Add-Ons > Backup > Acronis.

The Acronis page appears.

2. Click Subscribe.

Note: Clicking Subscribe gives you a 30-day free trial on each of your customers. You will only be charged if you stay on, after each trial period ends, or if you change from trial to production mode within Acronis. If you switch the mode from trial to production in the middle of a month, the entire month will be included in the monthly service usage report. Once a customer tenant is switched to production (this happens automatically after 1 full month of trial), it cannot go back to trial.

3. Next, enter your email address and click Submit.

An activation email is sent to your inbox. The email contains your new login credentials. 

4. Click Activate account. You will be redirected to Acronis activation page.

5. When prompted, create and confirm your password. Then click Next.

Once activated, you can access the Acronis management platform from within Atera.

To manage Acronis:

1. From the side panel, click Add-Ons > Backup > Acronis.

The Acronis page appears.

7. Click Manage Acronis backup.

You will be redirected to https://cloud.acronis.com/login

8. Enter your login credentials. Click Next. 

The Acronis dashboard appears. 

Note: Acronis-related alerts will appear within the Acronis Dashboard. Learn more about Acronis alerts

To delete backups of a machine:

Important Notes:

• Log in using the ATR-XXXXXXX account you received during the initial activation in order to check/delete your Acronis usage.
• When a backup is deleted, all of its data is permanently erased. Deleted data cannot be recovered.

1. From the side panel, click Add-Ons > Backup > Acronis.

The Acronis page appears.

2. Click Manage Acronis backup.

You will be redirected to https://cloud.acronis.com/login

3. Enter your login credentials. Click Next. 

The Acronis dashboard appears.

4. On the Backup Storage tab, select the location from which you want to delete the backups.

5. Select a group and do one of the following:

• To delete a single backup, click Show backups, select the backup to delete, and then click the icon > Delete.
  
  
  
• To delete the selected group, click Delete.
  

6. Confirm your decision. 

For more methods on deleting Acronis backups, please refer to this article 

To delete a device:

Important Note: Deleting a device does not necessarily mean the backups will be deleted. To avoid unforeseen charges, make sure the backups have been deleted first, before deleting the device to which they belong.

1. Access the Acronis Dashboard.

2. Go to Devices > All Devices.

3. Select the device you wish to delete (the device whose backups you previously deleted).

4. Click the Delete button.

For more information or help troubleshooting the Acronis platform, please contact Acronis support