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Install an Agent

The Atera agent is the foundation of the Atera monitoring system and needs to be installed on all computers and servers you wish to monitor.  The agent monitors the availability, performance, and health of the workstation\server, at regular intervals and securely communicates back to the cloud.  This enables Atera to send you alerts when a critical system or resource is down, degraded, or has reached a predefined threshold parameter.

The reporting intervals are based on extensive big data analysis, ensuring optimal notification timing. The Atera agent has very low overhead usage, meaning it can run comfortably on minimum specification machines, and automatically updates itself whenever a new version is released. There is no limit and no cost to the number of agents that can be installed on servers or workstations.

Agents can be installed in different ways. This article details the different installation types and provides instructional links.

 

Prerequisites

 

Atera agents can be installed on the following operating systems:

  • Microsoft OS: XP and above.
  • Microsoft Server: 2003 and above.
  • Mac OS 10.8 and above.

Additional PC prerequisite: Microsoft .NET Framework 3.5 and above.

 

Agent Installation Types

 

Single agent installation: Use to install an agent on a single customer device, in a non-domain environment.

Multiple agent installation: Use to install agents on multiple customer devices in a domain environment.

Domain script installation: Use to install agents automatically on new devices that are added to a domain environment.

 

Agent Installation Instructions

 

Install an agent – general instructions

Install an agent on a Windows device

Install and agent on a Mac OS device

Install an agent using MSI

Install an agent using MSI (in the command prompt)

 

 

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