We've released the following new features and improvements:
The New Network Discovery: Our indispensable, must-have feature has done some growing up. We’ve reimagined every facet of function and design to bring you the most powerful and beautifully simple version yet. This one lets you
- See all customer scans on a single dashboard
- Scan all of a customer’s networks (subnets) with one click
- Enjoy an always current, automatically refreshing view of your customer’s networks
- Activate and deactivate scans
- Easily install agents (DC scans)
- Prevent scanning of offsite networks
The new version of Network Discovery can be found on Atera's new design interface only. Try it out and let us know what you think!
Windows Update: Now you can take full control over patch management! Our latest addition lets you disable the automatic Windows Update feature, right from Atera's IT automation profiles, to prevent Windows from installing automatic, local updates. Learn more
Ticket Comments: Now you can get all the right people in on the conversation! Enter the '@' symbol in the ticket's message body to easily include any relevant customer contacts or fellow technicians (they’ll appear in the 'CC' field).
Reboot Required: There's a new column in Patch Management that indicates whether a patch requires a reboot after installation. This feature appears on the Devices page > Manage > Patch Management (and will soon be added to the Agent Console). Learn more
Billing: The Billing page has had a makeover! We've decluttered a bit with the removal of the 'Benchmark' section plus added some useful at-a-glance info such as 'Status' and 'Customer Name' to the Invoices list. Plus, we've also added the 'Status' to the invoice itself (and the customer > Invoices page). Learn more about invoice creation
We've fixed the following bugs:
(34839) Fixed a bug preventing running of Network Discovery.
(34899) Fixed a bug affecting Tax and Total display on invoices with a zero balance.
(36006) Fixed a bug preventing ticket display when filtering by multiple customers.
(36367) Fixed a bug preventing billing batch export to QuickBooks Direct.
(36380) Fixed a bug affecting patch display in the Patch Search & Deploy report.
(36721) Fixed a bug preventing Google Calendar account connection.
(36722) Fixed a bug affecting the Ticket Type field when creating tickets via the API.
(36725) Fixed a bug preventing deletion of Bitdefender account.
(36773) Fixed a bug affecting invoice consistency after deleting billing batches.
(36929) Fixed a bug affecting attachment display when creating tickets via the Helpdesk agent.
(37075) Fixed a bug preventing sync of Azure AD contacts.
(37145) Fixed a bug affecting display of Tickets page.
(37150) Fixed a bug preventing mobile app log in.
(37315) Fixed a bug affecting time entry addition.
(37428) Fixed a bug affecting email alert notification.
(37349) & (37501) Fixed a bug preventing service name display of Windows Service alerts.
(37532) Fixed a bug preventing patch display.
(37622) Fixed a bug preventing activation of Bitdefender account.