In addition to enabling monitoring of computers and servers (via installed agents), Atera also enables monitoring of printers, RAIDs, routers, and other SNMP devices. This article describes the process of adding SNMP devices to Atera. Once added these devices can be monitored in various ways.
Note: Atera uses SNMP polling for monitoring, which means traps can’t be configured.
To add an SNMP device:
1. From the top menu bar, click New > Monitored device > SNMP.
The New Device - SNMP page appears.
2. Fill in the fields:
- Device name: Enter a name for the SNMP device.
- Description: Enter a description to help identify the device or its purpose (optional).
- Site: Select the site from the dropdown menu.
- Customer: Select the customer from the dropdown menu.
- Folder: Select a folder to organize the device within the selected site (optional).
- Folder: Select a folder to organize the device within the selected customer (optional).
- Monitoring agent: Select the agent (Windows PC or Server) within the network that will monitor the SNMP device. Once selected, the online/offline status of the monitoring agent will be populated.
- SNMP Device hostname / IP Address:
- Type: Select the SNMP type (NAS, Printer, etc) from the dropdown menu.
- Port: Enter the port number.
- Version: Select the version (V1, V2, pr V3) from the dropdown menu.
- Community string: Enter the string used by the device. The default is usually public. To change it, check the device’s documentation.
3. Click Add.
The new SNMP device is added and the SNMP device page appears.
You can now add and monitor Object Identifiers (OIDs) to track specific parameters. For more info, see:
Note:
- Alerts will be generated as long as the device's availability monitoring is enabled. Learn more
- The Monitor history graph will reflect a decline if there is an active alert (of any type).
