This article details the distinctions between Splashtop and Anydesk. Having Anydesk and Splashtop working together provides a comprehensive device management solution that lets you do multiple sessions simultaneously. This can be useful for having multiple technicians collaborate on a problem or manage the device, leading to greater efficiency and productivity.

AnyDesk

Connect from your Windows or Mac device to Windows, Mac, and Linux devices.

Note: AnyDesk is available for the Expert, Master, and Enterprise plans.

Note: AnyDesk is available for the Growth, Power, and Superpower plans.

AnyDesk highlights

• Set remote access type: Choose from 'Attended' and 'Unattended' access.
• Multiple devices: Remote into multiple devices simultaneously.
• Multiple technicians: Up to 3 technicians can remote into a device simultaneously.
• Monitor multiple screens: Open multiple windows to view all screens simultaneously.
• Multi OS support: Remote into Windows, Mac, and Linux devices.
  • Screen record and capture
  • Chat feature
  • File transfer
  • Whiteboard
  • Keyboard and mouse control

To learn more about Anydesk capabilities and limitations, see AnyDesk remote access

Splashtop

Connect from your Windows or Mac device to Windows, Mac, and Linux devices.

Note: Splashtop is available for all IT Department plans.

• Professional users can have up to two concurrent sessions. Expert, Master, and Enterprise plans have unlimited concurrent sessions — remote into as many devices as you want! Concurrent sessions are taken into account when remote on different devices. Multiple people remoting into one device is not possible.

Note: Splashtop is available for all MSP plans.

• Pro users can have up to two concurrent sessions. Growth, Power, and Superpower plans have unlimited concurrent sessions — remote into as many devices as you want! Concurrent sessions are taken into account when remote on devices. Multiple people remoting into one device is not possible.

Splashtop highlights

• Set remote access type: Choose from 'Attended' and 'Unattended' access.
• Multiple devices: Remote into multiple devices simultaneously.
• Password requirement settings: Add an extra layer of security when connecting to end-user devices.
• Multi OS support: Remote into Windows, Mac, and Linux devices.
  • Chat feature
  • File transfer
  • Keyboard and mouse control

Note:

• The following limitations do not apply to Splashtop Premium
  • Only one person can remote into any given device at a time. If one of your end users is using Work from Home on the device, this is counted as a remote session, meaning a technician won't be able to connect to the device. 
  • Splashtop cannot view multiple screens at once, but you can toggle between them.

To learn more about Splashtop capabilities and limitations, see Splashtop remote access

Splashtop Premium

Splashtop Premium is an add-on to supercharge your Splashtop experience. While Splashtop is available for free to everyone, upgrading to Premium provides enhanced configurations and additional features for a more robust and customized remote access solution.

Some additional benefits of Splashtop Premium:

Multi-monitor access

Boost your productivity by effortlessly navigating across multiple screens. With seamless multi-monitor support, you can optimize your workspace and manage tasks with greater efficiency. Each remote screen is displayed in its own window on your desktop, making multitasking easier than ever.

Concurrent sessions

Enhance collaboration by allowing two users to access the same computer at once. Share ideas and work together in real-time from different locations.

Local session recording

Ensure peace of mind with the ability to record your remote sessions. Gain easy access and review of recorded sessions, saving them locally, helping you to keep track of important interactions and decisions.

Customizable configurations

Explore deeper personalization options to enhance your experience. With advanced settings designed to align with your workflow and preferences, you can optimize your remote access for maximum efficiency and comfort.

Splashtop SOS

You can purchase Splashtop SOS by contacting Splashtop directly. Splashtop SOS can be used with Atera to remote into devices that DON’T have the Atera Agent. For more information, see Splashtop SOS (on-demand remote support)