Tickets
- Copilot: article generator 0
- Ticket resolutions 0
- View your Atera support tickets -1
- Ticket form templates -2
- Copilot: ticket sentiment 2
- The Ticket page -1
- Managing spam tickets 1
- Custom fields: Product Family 0
- Time-based ticket automation rules 3
- Ticket rounding 0
- Ticket Settings 0
- Custom ticket statuses 3
- Calendar integrations 1
- Ticket automation rules — AI auto-tags 0
- Atera's Microsoft 365 Calendar Integration 0
- Manually Create a Ticket -1
- Set ticket status -3
- Ticket automation rules -1
- Filter tickets and create views 0
- Quick reply templates -1
- Schedule a ticket -4
- Set up ticket queues -1
- Ticket Tags 1
- 'Ticket Type' options 2
- Create tickets by forwarding emails / CC -6
- Modify a ticket's number sequence 2
- Automatic ticket response notifications 9
- Ticket satisfaction survey 2
- Set up Microsoft 365 email forwarding 1
- Create a Silent Ticket 10