Atera is proud to bring you a suite of advanced AI capabilities, engineered to revolutionize your IT management experience. Our AI tools are specifically designed to ensure operational consistency and streamline repetitive tasks, boosting your efficiency tenfold. The AI functionalities of the Copilot and more free up your team from routine jobs, allowing you to focus your time and resources on tackling complex, high-value tasks and implementing solutions that may have been in the backlog for too long.
To learn more about our pricing for the Copilot, please reach out to our Sales team on the pricing page by scrolling to the Add-ons section.
To learn more about our pricing for the Copilot, please reach out to our Sales team on the pricing page by scrolling to the Add-ons section.
Scripts
Experience the power of AI in scripting with Atera's generative script recommendations and see your plain-text instructions transformed into powerful, customized scripts. From running programs, performing calculations, or manipulating files or data — input your requirements and let AI generate the right script for you. Learn more
AI scripting in action
Imagine being able to instantly address multiple device performance complaints with a single action!
When you face issues like sluggish device performance or recurrent application crashes, the task of diagnosing and resolving them can be time-consuming and challenging. Now, with Atera's generative script recommendations, input the details of these performance glitches and watch as the AI crafts precise, customized scripts to tackle them.
From the Scripts page, click Create script and simply describe what you want the script to do. Tell the AI you need a script that will help diagnose and resolve why your devices are running so slowly. Save the instantly generated script, and implement it across all affected systems to observe how swiftly operational efficiency improves.
Save time from manual script writing and let the AI automate tailored scripts for you so you can concentrate on more strategic tasks.
Splashtop session summaries
Recap key points and actions from your remote session by generating a comprehensive, itemized list of actions performed on the end-user device, enabling a quick review and complete understanding of the entire session. Learn more
Splashtop session summaries in action
From small adjustments to major fixes, actions are logged and neatly packed for future reference, ensuring you and your team stay informed and aligned. No more scrambling or second-guessing!
From the activity log on the Windows agent console, click Generate summary, and let Copilot generate the summary for you.
Command generator
Forget the days of flipping through dusty command-line manuals or Googling for syntax. Atera's command generator is a lifeline for IT professionals who need to quickly adapt to various systems and software issues. Simply describe an action to the AI in plain language, and watch it instantly generate and run accurate commands specific to your environment. Learn more
Command generator in action
Picture this common issue: An application has been uninstalled from a device, but your user comes to you frustrated because the icon still lingers in the system tray. Every attempt they've made to remove it has failed, adding to their irritation.
Cut through the typical trial and error of searching for the system settings or registry entries — with Atera, you can simply describe the problem and the AI will provide and execute a command directly on the device. Just find the device on the Devices page, click Manage > PowerShell, describe the situation, and watch the AI do the rest.
OIDs
The OID generator makes SNMP device monitoring hassle-free by taking the guesswork out of it. Say goodbye to endlessly hunting down the correct OID on the vendor's website. Now, you can open up the SNMP device console and witness the power of AI! Tell the AI which OID you want to monitor, or select from the AI-generated OID recommendations for targeted monitoring. This is particularly useful when managing multiple network devices, enabling quick setup, and monitoring without manual searches. Learn more
OID generator in action
With Atera's OID generator, efficiently monitoring network health becomes a breeze. For example, when you want to keep tabs on all the services running on your network devices without getting bogged down in manual work, simply click Add OID and describe the OID you want to monitor, like "The amount of existing services on this device, sysServices."
The AI will automatically generate the OID, after validating it by making sure it can pull data from the device. Then, it suggests a smart threshold for alerts, maybe a warning if your services dip below 72, to stay ahead of any potential issues. This functionality streamlines the process of setting up OIDs while ensuring you're equipped with the best possible monitoring tools right from the start.
Search Devices
With Search with AI, there's no need to remember or manually apply filters. Simply describe what you need, and AI Copilot will instantly interpret your request, apply the right filters, and display relevant devices. Now, finding the devices and information you need is quicker, more intuitive, and accessible directly from the Devices page. Learn more
Search with AI in action
Looking for PCs that have new security patches? Toggle on Search with AI, simply type “Find PCs that have new security patches” into the search bar, and AI Copilot will display exactly what you’re after. No filter setup, no guesswork—just the right results, instantly.
Compose ticket replies
Simplify technical support communication with Compose with AI, enabling technicians to efficiently generate personalized responses that can be instantly rephrased, adjusted for formality, or made more casual with just one click. Learn more
AI-composed ticket replies in action
Facing the all-too-familiar frustration of translating complex IT jargon into something end users can grasp? You can rely on Compose with AI to transform complicated technical explanations into simple, casual responses that your users will understand and appreciate.
Ticket to KB article
Instantly generate a knowledge base article from a ticket to streamline the process of maintaining a dynamic and up-to-date knowledge base. By automatically converting resolved support tickets into knowledge base articles, this feature ensures that valuable solutions are preserved and shared for future reference. Learn more
AI article generator in action
Spending too much time resetting passwords? Or maybe you've just cracked a complex issue and want to make sure the solution is documented and easy to find next time. That's where Atera's AI-generated articles come in handy.
After solving a ticket, click Generate article and watch the AI instantly draft a detailed article. The next time a similar issue pops up, you’re just a search away from the solution, making your help desk quicker and more reliable than ever.
Ticket sentiment
Unlock unparalleled insights into your end users' emotions with Atera's AI-powered ticket sentiment feature. By analyzing the most recent comment in any ticket thread, the feature categorizes end user sentiment as either positive, negative, or neutral. This instant insight, visible on the Tickets page, empowers you to prioritize tickets effectively, deliver precise support, and enhance overall end-user satisfaction. Learn more
Ticket sentiment in action
You're faced with a ticket queue each morning; some are routine fixes, while others come from users who are highly frustrated and need immediate attention. How do you decide which ticket to tackle first?
With Atera's ticket sentiment feature, you can instantly understand the mood behind each ticket. This tool acts as your guide, highlighting which tickets need immediate attention so you can act fast and maintain high user satisfaction.
Launch the Copilot hub
You can launch the Copilot hub from the Tickets, Devices, Agent Console, and Alerts pages. Simply give it a nudge to start chatting and troubleshooting. For more information, see Launch the Copilot