From executing scripts and assigning profiles to remote connections and monitoring alerts, the Devices page gives you all the tools you need to ensure seamless operations and peak device performance.
Add a new device
The Atera Agent is essential for monitoring, ensuring all devices you want to track stay connected. It continuously checks system availability, performance, and health, securely relaying insights to the cloud.
Windows, Mac, and Linux devices
Install the Atera Agent directly on Windows, macOS, or Linux devices for full monitoring and management. For more information, see Install an agent
SNMP, TCP, HTTP, and Generic devices
Monitor network devices (like printers, routers, and websites) through an agent-installed device. For more information, see:
Search
Find devices manually or let AI Copilot do the searching for you.
Manual search
Click the search bar and enter a device name, IP address, machine name, or site to find devices.
Click the search bar and enter a device name, IP address, machine name, or customer to find devices.
AI search
Toggle on Ask (next to the search bar), describe what you're looking for, and AI Copilot will filter the devices.
Table settings
Choose your preferred view — compact or detailed — and select columns to see device information that matters most. Save your custom view for quick access anytime.
Density
Adjust how much information is displayed by selecting Detailed or Compact.
- Detailed: Shows key details in a clear, easy-to-read format.
- Compact: Displays more data with minimal spacing for a denser view.
Edit columns
Customize your Devices page by selecting, reordering, and resizing columns to fit your workflow. Pick what matters most, fine-tune the layout, and save your view for quick access anytime.
Note: 'Actions' and 'Remote access' cannot be hidden or removed.
- Site logo: Displays the site logos. Available for the Detailed density view.
- Customer logo: Displays the customer logos. Available for the Detailed density view.
- Details: Displays the device names, device types, site names, folder names, and last login time. Available for the Detailed density view.
- Details: Displays the device names, device types, customer names, folder names, and last login time. Available for the Detailed density view.
- Device name: Displays the device names.
- Last login: Displays the first name, last name, date, and time.
- Availability: Indicates whether the device is online or offline.
- Site name: Displays the site names.
- Customer name: Displays the customer names.
- Folder name: Displays the folder names.
- Device type: Displays the device type (PC, Server, Mac, HTTP, SNMP, TCP, or generic).
- Alerts: Displays the number of alerts for each device (Critical, Warning, and Info).
- Available patches: Manage patch installation for online devices.
- Remote access: Connect to the device via your preferred remote access tool.
- Pending reboot: Indicates whether installed patches or software require a device reboot to take effect.
- Department: Displays the department the device is assigned to.
- Public IP/Hostname: Displays the device's public IP (agent-installed devices), hostname (SNMP, TCP, Generic devices), or URL (HTTP devices).
- Last reboot: Displays the last time the device was restarted (format is MM/DD/YYYY HH:MM:SS AM/PM).
- OS edition: Displays the operating system's full name (e.g., Microsoft Windows 10 Enterprise x64).
- OS version: Displays the operating system's specific version or build number (e.g., 21H2).
- Remote access: Connect remotely to the device to monitor.
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Actions: Click the Manage menu dropdown for:
- Patch management: View and install patches.
- Software inventory: View and uninstall software.
- Software installation: Search for and install software via Chocolatey, Homebrew, and your private repository. Learn more
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Run script: View, create, and run scripts from your personal library ('My scripts') or Atera's Shared Script Library to perform specific tasks or automate repetitive ones. Learn more
Note: Shared scripts are checked for malware; however, they are provided as is and should be used at your own discretion. - Service manager: Start, restart, or stop service (Windows only).
- Task manager: Monitor and manage ongoing tasks on the device.
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Shutdown actions:
- Log out: End the current session. All open applications will close, and any unsaved work may be lost.
- Restart: Reboot the device.
- Shut down: Power off the device. All open applications will close, and any unsaved work may be lost.
- Command Prompt: Run your own command or generate one using AI (Windows only). Learn more
- PowerShell: Run your own command or generate one using AI (Windows only). Learn more
- Terminal: Run your own command or generate one using AI (Mac and Linux agent only). Learn more
- User Activity: View the user's activity log on the device (Windows only).
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Apps:
- Select an activated app: Select from a list of previously activated App Center applications to install on the device.
- Explore the App Center: Explore a plethora of available apps.
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More tools (Windows only):
- HelpDesk agent actions: Activate or deactivate the HelpDesk agent for the device.
- File transfer: Manage your end-user's files by uploading to or downloading from their devices.
- Event viewer: Remotely view the event logs on your end-user devices.
- Registry editor: Access and modify the Windows Registry.
Fit to table width
Fit to table width stretches the table to span the entire width of your page.
Reset table settings
Reset table settings reverts any adjustments you've made, restoring the table to its original configuration for the current view you've selected.
Table views
Customize your Devices page to fit your workflow with tailored views that highlight what matters most. Use the 'Default view' or create custom views by selecting, reordering, and resizing columns before saving them as private or public. Learn more
'Default view' columns: Device name, Last login, Availability, Device type, Site name, Folder name, Alerts, Available patches, Pending reboot, Remote access, and Actions.
'Default view' columns: Device name, Last login, Availability, Device type, Customer name, Folder name, Alerts, Available patches, Pending reboot, Remote access, and Actions.
Export views to Excel by clicking the download icon () on the top-right corner.
Filter devices
Filter devices by:
- Sites: Filter by sites. (Max 30 results)
- Customers: Filter by customers. (Max 30 results)
- Departments: Filter by general and custom departments. Learn more
- Folders: Filter by folders.
- Device type: Filter by PC, Server, Mac, Linux, SNMP, TCP, HTTP, Generic.
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SNMP type: Filter by a variety of SNMP types, such as Access Points, Firewalls, and Routers.
- Note: You need to first Select SNMP as the Device type to filter by SNMP type.
- Availability: Filter by Unreachable, Offline, Online, and Retired.
- Alert category: Filter by Hardware, Disk, Availability, Performance, Exchange, General, Networks, Apps, and Script-based.
- Alert severity: Filter by Information, Warning, and Critical.
- Monitored: Filter by monitored devices.
- Favorite: Filter by favorited devices.
- Pending reboot: Filter by devices that require a system reboot.
You can refine your search even further with Advanced filters (which include any previously-created custom fields):
- Devices: Device name, Last Seen (last sync with agent), Last reboot.
- Hardware: Video card, Memory, Motherboard, Processor, Processor clock, Sound, Vendor.
- Network: IP address (LAN), IP address (WAN).
- Patching: Available patch, Installed patch, Available patch class, Patching status.
- Software: Anti-spyware, Antivirus, Firewall, Installed software, Office version, Office build, Software patching status, Work from Home.
- Operating system: OS edition, OS version, Build, Windows serial key.
- Storage: Free space, Hard disk model, Total space, BitLocker protection.
- Agent - custom fields
- SNMP - custom fields
- TCP - custom fields
- HTTP - custom fields
- Generic device - custom fields
Note: The custom fields are your own defined parameters for your agent, SNMP, TCP, HTTP, and Generic devices. Learn more
For more information, see Devices page: advanced filters
Bulk actions
More power, less hassle — assign profiles, run scripts, install software, deploy add-ons, and more — in just a few clicks, across your devices.
Run script
Set the queue duration for offline devices and execute scripts from your personal library or Atera’s Shared Script Library. Automate repetitive tasks or run specific actions seamlessly, whether on-demand or as part of your workflow. Learn more
Assign automation profile
Assign profiles to automate patching, software installation, maintenance, and more. Learn more
Install software
Install software via Chocolatey, WinGet, Homebrew, and your private repository. Learn more
Assign threshold profile
Assign profiles to monitor specific values and trigger actions when set thresholds are breached. Learn more
Edit relations
Organize relations between devices and your network by assigning devices to sites and folders. Learn more
Organize relations between devices and your network by assigning devices to customers and folders. Learn more
Note: End-user assignment is available via a device's Manage dropdown or within a device's Agent Console.
Schedule or initiate shutdown actions
Log out, restart, or shut down devices. Learn more
Manage Helpdesk agents
Activate or deactivate the Helpdesk agent, which lets end users create tickets with a screen capture via hotkey or the Service Portal. Learn more
Manage apps
- Select an activated app: Select from a list of previously activated App Center applications to install on the device. Learn more
- Explore the App Center: Explore a wide range of apps, from backup and antivirus solutions to password managers, network monitoring tools, remote access options, and more. Learn more
Delete agents
Delete selected devices from your account.
Note: Agents that monitor other devices can’t be deleted until all monitored devices are reassigned or deleted. Learn more
